Delight

Driving Customer Delight with Connections

The end goal of TFP is not to simply provide a 3PL service. We want more than that: we want to delight our customer.

The fulfilment people logo coming out of a box showing delight.

Clients we work with

  • Thread bear logo in white.
  • Rocksax logo in white.
  • Subsonic logo in white.
  • Gurgly logo in white.
  • Skyline chess logo in white.
  • Willsmer wagg logo in white.
  • Shades dance wear logo in white.

Proactive Solutions

Preventing Issues Before They Arise

Delight occurs when we use the power of relationships to sort out problems that other more mechanical and impersonal 3PL providers cannot. Often “delight” occurs when we solve issues before they even occur by our people using their brains and intimate knowledge of their customers!

It’s all about the power of people!

The Power of Partnership

How Our Team’s Unity Translates to Customer Delight

The ”delight” element of our service really does come down to our people. The mission of the company is “To be in it together with our people so they can be in it together with you.”

What we mean by “in it together” is an attitude of mutual support and respect. We believe that by having this business culture for all our people they can extend that to our customers. So, rather than merely being a service provider, we actually become part of our customers business.

It is these close relationships the allow the “delight” part of our offering to happen.

A man handing a box to a delivery driver on his truck.

Client Testimonials

  • The Fulfilment People has played a crucial role in addressing our fulfilment requirements. They’ve been flexible enough to cater to our company’s specific needs, and their dedicated team ensures that even the smallest tasks are handled with utmost care.

    Skyline Chess
  • The Fulfilment People have been an invaluable support to us whilst setting up our new brand Gurgly. As soon as we met Gareth and the team at TFP, we were confident that they would do a good job for us. Personable, honest and above all, efficient; the company provide all the key qualities necessary to ensure the smooth running of a fulfilment warehouse. They keep us informed at every stage of the process. We could not recommend TFP more.

    Jane Joyce & Rosie Granger – Co-Founders, Gurgly
  • We have worked with The Fulfilment People for over 20 years as our warehouse storage, distribution, and fulfilment partner. TFP manage multiple busy online corporate web shops for us, often with tight delivery dates. They always go the extra mile and have helped us overcome the challenges of Brexit as we have European and global requirements, all achieved with a seamless process. They offer a high quality packing and fulfilment service. Our two companies have grown together to offer a wide range of services crafting solutions that exceed our needs!

    Debbie Willsmer – Managing Director, Willsmer Wagg
  • The Fulfilment People proved to be the perfect partner to develop our business in UK. We can really count on the team to be available, responsive and reliable.

    Subsonic
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Get in touch

Join Our Mission of Mutual Success and Exceptional Service

Join us in creating delightful customer experiences through powerful partnerships. Reach out for exceptional service and mutual success!

Plan view of a logistics warehouse with a delivery courier being loaded with boxes by a lorklift truck driver.
Image coming soon.