Account Management
Your Personal Account Management Team
The people picking and packing your orders are also your direct point of contact.
- No annoying ticketing system
- No waiting for response by emails
- No going through a service desk
- Just direct person to person contact with someone who can act immediately.
Client s we work with
A Dedicated Team Just For You
Personalised Care and Direct Communication at Your Fingertips
Each of our people has a small, set number of customers they work on. One of the senior people that work your account every day will be designated as your account manager. What this means is that you will always have direct contact with someone on the warehouse floor should you need it.
We have all the software and the systems for logging day to day requests. Through your portal you can:
- Amend Orders
- View Order Status Summaries
- Track Orders
- Check Stock
- View Inventory History
- See Top Selling SKU’s
- Add an ASN (Advanced Shipping Notification) to notify TFP of any incoming stock
- View Returns
- Scheduled and run wide variety of reports
- And much more……
But, if you get stuck and really need someone to act fast, your account manager will be there to get things sorted quickly. No annoying ticketing system, no waiting for response by emails, no going through a service desk, just direct person to person contact with someone who can act immediately.
Maximising Efficiency, Minimising Cost
In-House Operations with Outsourced Flexibility and Security
In effect, the way we work means you replicate as closely as possible the care and attention you would expect from your own employees.
It’s just like having your own warehouse but at a fraction of the cost and risk.
Client Testimonials
Get In Touch
Boost Your Fulfilment With a Dedicated Team
Join us for bespoke account management that ensures efficiency, direct communication and cost-effective solutions tailored for you.
